Terms & Conditions


This website, www.righthoof.co.uk, is operated by RightHoof Limited. The company is registered in England and Wales under the company number 12452450 with our registered office RightHoof Ltd, The Grange, Gainsborough, DN21 4JD. Throughout the site, the terms “we”, “us”, ‘RightHoof’’ and “our” refer to RightHoof Limited. RightHoof offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or advertising with us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site, including without limitation users who are browsers, advertisers, customers and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. Please note that before setting up an account you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be permitted access to the Services through our websites.

We may amend these Terms from time to time as set out in clause 13. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service. It is your responsibility to check this page before you make use of a service for changes.


RightHoof solely acts as a web platform offering the service to allow users, buyers or/ and sellers to advertise or/ and discover horses for sale, equestrian services, and equestrian facilities. We are not involved in the transaction between buyers and sellers. Therefore, we have no control over the quality, safety or legality of the horses, facilities or services advertised, the truth or accuracy of the listings, the ability of sellers to sell or the ability of buyers to buy. Do not assume that the advert / service is valid and legal simply because it is listed on our website. We are not responsible for ensuring that buyers and sellers complete a transaction. You accept sole responsibility for the legality of your actions under laws applying to you. RightHoof recommends that you have any horse/ pony purchased vetted prior to purchase by a professional veterinary surgeon independent from the seller. RightHoof cannot be held responsible for buyers purchasing horses/ponies that are unsuitable for the capability of the purchaser. Buyers buy at their own risk and are advised to take appropriate professional advice prior to purchasing. RightHoof cannot be held responsible for any damages to facilities or services or disputes from the buyer or seller. Buyers book facilities / services directly with the seller at their own risk.


2.1 To be eligible to use our website, access the Services or to purchase a Subscription, you must (i) have full legal capacity to enter into a contract; (ii) if you are an individual, be at least 16 years old. You further represent and warrant to us that you have authority to bind any business on whose behalf you use our websites or purchase a Subscription or otherwise access the Services.

2.2 You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

2.3 You must not misuse our websites by knowingly introducing any viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our websites, the server on which our websites is stored nor any server, computer or database connected to our websites. You must not attack any of our websites via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our websites will cease immediately.

2.4 Our websites are directed to people residing in the United Kingdom. We do not represent that content available on or through our websites is appropriate or available in other locations.  We may limit the availability of our websites or any service described on our websites to any person or geographic area at any time.  If you choose to access our websites from outside the United Kingdom, you do so at your own risk.

2.5 You may not mirror or frame any material from our website and you agree not to cause, nor knowingly allow others to cause, any nuisance, annoyance or inconvenience whether to us or any subscribers or the users of our websites by any means including the use of the our websites for persistently sending unsolicited communications (also known as ‘spamming’). The RightHoof logo is owned by us and may not be copied.

2.6 RightHoof will not be liable for any damages without limitation, damages for any consequential loss or loss of business opportunities or loss of profits arising from the use of or inability to use the RightHoof Site, or any of its contents.

2.7 If you are a trader acting in the course of your business, you are not permitted to place any advert as a private advert and/or otherwise pass yourself off as a private seller. The Consumer Protection from Unfair Trading Practices Regulations 2008 requires all adverts placed by people who seek to sell goods in the course of business to make the fact clear. This requirement applies whether the advertiser is acting on his own behalf, or for some other person. Customers should be able to tell whether an advert relates to a sale by a trade or private seller. It is the responsibility of the advertiser to comply with the Regulations. If you are a trader acting in the course of your business, it is an offence, for which you may be prosecuted, not to advertise the fact that you are a trader.

2.8 We may, in our sole discretion, remove any advert that has been placed as private which we reasonably believe has been placed by a trader acting in the course of a business. In such circumstances, you will not be entitled to any refund for the advert in question and you may be charged an administration fee by us.


3.1 You understand that your content (not including credit card information), may betransferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and  adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

3.2 These Terms and any document expressly referred to in them constitute the entire agreement between you and us and supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter.


4.1 We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

4.2 This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

4.3 This Site may contain material in the form of advertisements submitted by third party advertisers and we accept no responsibility for the content or accuracy of such advertisements, nor do we make any guarantee of the contents of this Site in respect of the existence or availability of anything advertised whatsoever. Where part of the Site contains advertising and other material submitted to us by third parties please note that those advertisers are responsible for ensuring that material submitted for inclusion on the Site complies with all legal requirements. Although acceptance of advertisements on the Site is subject to our discretion, we do not accept liability in respect of any advertisements.

4.4 We make no warranty that the contents of the Site are free from infection or viruses or anything else which has contaminating or destructive properties and shall have no liability in respect thereof.

4.5 All liability is excluded to the extent permitted by law including any implied terms.

4.6 We do not control the information provided by other users which is made available through our system. You may find other user’s information to be offensive, harmful, inaccurate, or deceptive. Please use caution and common sense when using our site. Please note that there are also risks of dealing with underage persons or people acting under false pretence.


5.1 Prices for our single purchase services are subject to change without notice. For subscription services, sellers will be notified a reasonable time in advance.

5.2 We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

5.3 We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

5.4 No refunds will be made after the advertisement has been processed and placed live on the RightHoof web site.  The only exceptions to this will be at RigthHoof discretion and only in exceptional circumstances.

5.5. We will make reasonable efforts to keep the Services operational at all times. Technical difficulties may result in temporary interruptions to the Services.

5.6 No interruptions to the Services shall entitle you to a refund of any payment already made by you.

5.7 All standard adverts are for one horse, pony, or item only and no substitutions are allowed. Equine Pursuit will disallow substitute adverts.


6.1 We reserve the right to refuse any order you place with us. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

6.2 You agree to provide current, complete and accurate purchase and account information for all purchases made at our website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

6.3 “Your Information” is defined as any information you provide to us or other users in relation to the RightHoof service (including, without limitation, any description of items listed) You are solely responsible for Your Information, and we act as a passive conduit for your online distribution and publication of Your Information

6.4 If you register for an account or User ID to enable you to amend or change your advert you are responsible for all actions taken under that User ID. It is your responsibility to keep your User ID safe. You have no right to disclose or transfer your User ID to any other person.


7.1 All photographs and media used on the web site must have the prior consent of the photographer/ owner. The seller is responsible for gaining approval prior to uploading photographs to RigthHoof to use on the web site. RightHoof cannot be held responsible for any issues arising due to copyright protection on photographs.


7.2.1 RightHoof accepts links to third party websites. However, no website links will be accepted if  they are linked to is a competitor of RighHoof in any way.

7.2.2 If an advertiser is found to amend or alter their web site to offer third party online pet classified after the processing of their advertisement then RightHoof has a right to immediately withdraw their web site link without warning and no refund will be given. If RightHoof rejects a web site link as it is infringement with the terms and conditions prior to processing the advertisement a full refund will be made.

7.2.3. The web site address stated in the advertisement must be the web site address that the link points to. Redirection of web site links to a different web site will not be accepted.

7.2.4 . Any adverts submitted to RightHoof with references to the following in the description of the advertisement will have the information removed without notification before the advertisement is processed. This will be at RightHoofs discretion.

  • References to web sites
  • Links to web sites
  • Details of companies in competition with RightHoof

7.2.5 You should note that certain links on the Site lead to resources located on servers maintained by third parties over whom we have no control and accordingly we accept no responsibility or liability for any of the material contained on those servers. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

7.2.6 You may link to the home page of a Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

7.2.7 You must not:

  • establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists;
  • establish a link to a Site in any website that is not owned by you; or
  • frame a Site on any other website, nor may you create a link to any part of a Site other than the home page of that Site.
  • We reserve the right to withdraw linking permission without notice.

7.2.8 The website in which you are linking must comply in all respects with the content standards set out in these terms of use.

7.2.9 If you wish to link to or make any use of content on a Site other than that set out above, please contact us.


7.3.1 Any content you upload to a Site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required and agree to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties.

7.3.2 We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to a Site constitutes a violation of their intellectual property rights, or of their right to privacy.

7.3.3 We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of a Site.

7.3.4 We have the right to remove any posting you make on a Site if, in our opinion, your post does not comply with the content standards set out below.

7.3.5 You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

7.3.6 Contributions must:

  • be accurate (where they state facts).
  • be genuinely held (where they state opinions).
  • comply with applicable law in the UK and in any country from which they are posted.

7.3.7 Contributions must not:

  • contain any material which is defamatory of any person.
  • contain any material which is obscene, offensive, hateful or inflammatory.
  • promote sexually explicit material.
  • promote violence.
  • promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • infringe any copyright, database right or trade mark of any other person.
  • be likely to deceive any person.
  • be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • promote any illegal activity.
  • be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
  • be likely to harass, upset, embarrass, alarm or annoy any other person.
  • be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
  • give the impression that they emanate from us, if this is not the case.
  • advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

7.3.8 The views expressed by other users on a Site do not represent our views or values.

7.3.9 You are solely responsible for securing and backing up your content.


8.1 If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, by social media, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

8.2 We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

8.3 You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


9.1 Your submission of personal information through the website is governed by our Privacy


10.1 Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

10.2 We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


11.1 We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

11.2 We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

11.3 You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

11.4 We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms.

11.5 You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.

11.6 This Contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

11.7 Each of the clauses of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining clauses will remain in full force and effect.

11.8 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

11.19 Whether you are a consumer or a business user:

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
  • Different limitations and exclusions of liability will apply to liability arising as a result of the sale of any products to you, which will be set out in the relevant terms and conditions of sale.

11.20 If you are a business user:

  • These terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
  • We exclude all implied conditions, warranties, representations or other terms that may apply to a Site or any content on it.
  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
    use of, or inability to use, a Site; or
    use of or reliance on any content displayed on our website.

In particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

11.21 If you are a consumer user:

  • Please note that we only provide the Sites for domestic and private use. You agree not to use a Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  • Please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.


12.1 The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

12.2 These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

12.3 If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

12.4 RightHoof accepts advertisements at its own discretion and has a right to reject any advertisements if it does not comply with the terms and conditions of advertising. RightHoof does not have to justify its reasoning for the rejection of any advertisements.


13.1 You can review the most current version of the Terms of Service at any time at this page.

13.2  We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


14.1 Any adverts posted on our website may be shared on our social media platforms. This includes our facebook page (https://www.facebook.com/righthoof) and our instagram page (https://www.instagram.com/righthoof/). This means we may share a link to your advert, any details provided within your advert and/or the photos within your advert.

14.2 By posting an advert on our website you are happy for us to share your advert content on our social media platforms as described above.


15.1 From time to time, we may choose to run promotions for customers including specific offers or discount opportunities (Promotional Offers) or competitions (Competitions) via our websites. In addition to these Terms set out above and below, any description and terms of each Promotional Offer or Competition set out on the site (Promotion Terms or Competition Terms) shall also apply.

15.2 All of our Promotional Offers are also subject to the following specific terms and conditions:

15.2.1Promotional Offers are only valid for individual advertisers and may not be used by commercial advertisers.

15.2.2  Promotional Offers may only be used against full-priced items and cannot be used on sale or promotional items which are already discounted unless otherwise stated;

15.2.3  Promotional Offers are valid for a limited period of time as specified in the original marketing communication containing the Promotional Offer and cannot be used outside of that period;

15.2.4  Promotional Offers are valid online only;

15.2.5  Discounts are not redeemable against any advertised products, unless specifically stated otherwise in the Promotion Terms;

15.2.6  If any purchase subject to a Promotional Offer is refunded for any reason, we will only refund the amount actually spent, taking into account the total discount given under the Promotional Offer;

15.2.7  If you are ordering on the telephone, please confirm to our representative about the Promotional Offer you are seeking to use before concluding your order. Please note that no Promotional Offer can be applied retrospectively; and

15.2.8  All purchases are subject to availability and we reserve the right to withdraw, amend or extend Promotional Offers at any time.

15.3     To the extent that the Promotional Offer in question involves the supply of a code which can be used to apply a discount if your order meets the terms of the Promotional Offer (Promotional Code), the following additional terms and conditions apply:

15.3.1  Promotional Codes cannot be used in conjunction with any other offer unless otherwise stated in the Promotion Terms;

15.3.2  if using the Promotional Code online, enter it as requested during the check-out process;

15.3.3  Promotional Codes are for use by the intended recipient only and proof of entitlement to use a Promotional Code may be requested; and

15.3.4  All orders using Promotional Codes are subject to our acceptance and any improper use of Promotional Codes may result in the cancellation of your order.

15.4  All of our Competitions are also subject to the terms of entry, particular rules and prize or prizes (and any terms relating to that) that are specific to that competition, in addition to which every competition should be considered to incorporate the following specific terms and conditions:

15.4.1  There will be a specified prize, which may be subject to its own terms and conditions which will be set out in the Competition Terms. Use of such a prize shall constitute acceptance of those terms and conditions.

15.4.2  You will be deemed to have accepted these terms and conditions and to have agreed to be bound by them when entering any Competition.

15.4.3  Entries can be made by filling in your name, address and email on the Competition entry form and confirming the answer to the competition question on our websites. Entries that are lost, incomplete, illegible or indecipherable, in our sole discretion, will not be valid and you will be disqualified.

15.4.4  Each entrant may enter the Competition only once. No purchase is required.

15.4.5  Entrants must be residents of the United Kingdom and aged 16 or over.  We may need to see proof of age. Providing any false details will result in disqualification, and the immediate withdrawal of any prize entitlement.

15.4.6  Competitions are not open to our employees, agents or their families.

15.4.7  We reserve the right to cancel or change the Competition Terms at any stage, if deemed necessary in our sole opinion.

15.4.8  We cannot guarantee that the prize will be free from disruptions, failings and/or errors, and we cannot be held to be liable for any act or omission of the prize provider, and you now agree not to hold us at fault for any act or omission of the prize provider.

15.4.9  Our decision is final and no correspondence will be entered into.

15.4.10  In consideration of being awarded the prize, the winner may be required by us to take part in publicity related to the prize, and you now confirm that you will take part in such publicity if you are a winner. Such publicity may include, without limitation, use of your name, using photographs of you taken by us at and/or in relation to any prize event, and statements made by you concerning the prize which we can use in our marketing.

15.4.11   We will not in any circumstances be responsible or liable to compensate a prize winner or accept any liability for any loss or damage occurring as a result of taking up a prize, except where it is caused by our negligence.

15.4.12  We take our data protection and privacy responsibilities seriously, and entrant information will only be used in accordance with our Privacy Policy.

15.5  To the extent that there is any conflict between these Terms and the Promotion Terms or Competition Terms (as applicable), then the Promotion Terms or Competition Terms (as applicable) will apply.


16.1 Questions about the Terms of Service should be sent to us at info@righthoof.co.uk.
16.2  When we refer, in these Terms, to “in writing”, this will include e-mail.
16.3  Any notice or other communication given by you to us, or by us to you, under or in connection with the Contract shall be in writing and shall be delivered personally, sent by pre-paid first class post or other next working day delivery service to:
RightHoof Ltd,
The Grange,
United Kingdom
Or by email to info@RightHoof.co.uk 

16.4  A notice or other communication shall be deemed to have been received: if delivered personally, when left at our registered office; if sent by pre-paid first class post or other next working day delivery service, at 9.00 am on the second Business Day after posting or if sent by e-mail, one Business Day after receipt.

16.5  In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

16.6  The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.

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